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About Abigail Ahern
Abigail Ahern has a range of collection of furniture, lighting, accessories, textiles, art, Edge Sculptures etc.
We are recognised amongst design aficionados, press and clients alike for her enchanting take on interiors. Her trendsetting designs have also become synonymous with glamour, eclecticism and wit. Furthermore Abigail’s first foray into product design in 2008 resulted in the hugely popular animal lamps range. Our own-label collection was launched in 2015. Moreover with over 100 pieces in the range, our collection is a definitive statement of Abigail’s inimitable style.
Has my order shipped?
You’ll be able to check up on your order from your account page. Log in, and then click ORDER HISTORY. Here you’ll be able to see the status of your order, and find the tracking number to check up on delivery.
I’ve had a change of heart. Can I change or cancel my order?
You’ll be able to check up on your order from your account page. Log in, and then click ORDER HISTORY. Here you’ll be able to click Change Quantities / Cancel Order to edit your order. Please note that once an order has been processed or shipped, the order can no longer be cancelled or changed.
Can I return my order?
Obviously we hope you’ll be very happy with your purchases! However, if for any reason you would like to return your order, please email customerservices@abigailahern.com to arrange your return.
You will need to let us know within 14 days of delivery, as returns will not be accepted after this date. Then simply package up your item and include your customer order details, as we cannot process your refund without these.
Please note that we do not cover the delivery cost of returns, and do not accept responsibility for items that are lost while being returned to us. We therefore recommend that you get proof of postage or a tracking number to follow your parcel. We can arrange paid collection for larger items.
Items can only be returned if they’re in perfect condition and in the original packaging, so please ensure that they are packed well. We reserve the right to refuse a return on any item which is not in the right condition.
What do I do if my order is damaged?
If your purchase is faulty, damaged, or not fit for purpose, please contact us as soon as possible to arrange your return. All damage must be reported within 3 days of delivery. We will require you to return the item, as it may be necessary to return it to the manufacturer.
If collecting your order from the store or warehouse please must inspect the item thoroughly before accepting it. We do not accept returns of any damaged items once they have been collected.
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