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About Lloyds Pharmacy - Online Doctor
Lloyds Pharmacy – Online Doctor is leading the way in providing expert, safe, online healthcare, supported by our trusted network of over 1,500 LloydsPharmacy stores across the country.
What is the phone number for LloydsPharmacy Online Doctor?
Our number is 020 7989 9888. Our lines are open Monday to Friday 08.00 to 18.00 and Saturday 09.00 to 18.00.
Can I speak to a doctor?
You can speak to one of our doctors via your Patient Record.
Simply log in your Patient Record to send a private and secure message, for our doctors to review. You can also book a telephone consultation via your Patient Record.
Do I need a prescription for your treatments?
All treatments we provide as part of our service require a prescription which our doctors will write for you when your order is approved. This prescription is then sent electronically to your chosen pharmacy for collection or our mail order pharmacy for delivery.
Can I get the morning after pill free of charge?
We do not offer the morning after pill for free, but we do offer it at the same price as other leading pharmacies.
If you want the morning after pill for free you should visit your GP or a sexual health clinic. The NHS also operates a scheme in some areas which allows you to get the morning after pill free of charge from participating pharmacies. Please check with the NHS to find out whether this applies to pharmacies in your area.
How long do sexual health test results take?
Sexual health test results are normally ready between two and five working days.
Why aren’t the prices lower?
LloydsPharmacy Online Doctor is a private medical service. The prices involved incorporate the cost of the doctor’s consultation, the private prescription and the treatment.
How do I know your medicines are genuine?
All our medicines are dispensed by LloydsPharmacy, so you can be assured that they are genuine and safe to use. We are registered with MHRA as an online seller of legitimate medicines and we display the EU Common Logo to indicate this.
Can I get a repeat prescription?
Certain treatments are available for re-order. You can find these treatments in the section ‘Suggested Treatments’ in your Patient Record.
I am looking for a medicine but cannot find it on your website. Do you have it?
At present, we only provide the medicines listed on our website (although in some cases, a product may simply be temporarily out of stock).
If you cannot find the product that you are looking for it is probably because we do not prescribe this product. We suggest that you contact your GP to obtain a prescription.


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